Spectrum+ Frequently Asked Questions

In order for a new user to get access to Spectrum+ System you have to fill out the Spectrum+ User Access Request Form.

This form has to be signed by a CRT Member responsible for your College/VP Area. The list of current CRT members can be found on a Spectrum website at http://finance.gsu.edu/financial-services/spectrum-services/campus-rollout-team/

Please send completed form to Spectrum Office, P.O. Box 4030 or scan and email to spectrum_team@gsu.edu. The employee will be notified in 2-3 business days by phone or email of the completion of their security setup.

You can access the PeopleSoft Financials Spectrum+ sign in page using the following URL:

https://www.spectrum.gsu.edu/

Type in your User ID (all caps), for password please use your CampusID password.

If you have problems with the CampusID password, please contact the Help Desk at 404-413-4357 or visit https://campusid.gsu.edu/faq.cfm

Training and Quick Reference Guides can be found here.

Please make sure that you update your browser settings as described in documents named "Disabling Pop-up Blockers" and "Updating your Trusted Sites".

The following browsers are supported by PeopleSoft and GSU:

- Windows Operating Systems - Internet Explorer 10 and Internet Explorer 11 and most versions of Chrome and Firefox;

Follow the instructions in the document "Updating Your Trusted Sites" to include all *.gsu.edu websites.
Follow the instructions in the document "Disabling Pop-Ups" to turn off the Pop-Up Blocker feature in the browser.
In case of an error "Page data is inconsistent with database. When trying to save your page data, the system that the information currently in the database did not match what was expected." - please do the following:

- note the changes you have made, then cancel the page, reload the page and then try again;

- if that didn't help - log out of the system, clear your browser cache, close all browser windows, start the browser, log into the system and try again.

To clear your browser cache:

1. On the Internet Explorer Menu, click Tools > Internet Options

2. On the General tab, in the browsing history section, click the Delete button

3. Click the checkbox "Temporary Internet Files and website files"

4. Click Delete, then click OK.  This will delete all the files that are currently stored in your cache.

When getting a message:

"Budget Checking Errors Exist. - Budget checking errors were logged for this document. Please check the budget exception page to view them." or

"Current document has failed budget check." or

"There are 2 distribution lines whose budget status is either error or warning."

Please check the document Budget Status.

If Budget Status: Error (for Vouchers) or Exceptions (for PO's) please click on the hyperlink to go to budget exception page.

Also you can use the following navigation to budget exception page:

For vouchers:  Commitment Control - Review Budget Check Exceptions - Accounts Payable - Voucher

For PO's: Commitment Control - Review Budget Check Exceptions - Purchasing and Cost Management - Purchase Order

Looking at the exceptions page shows messages like following:

Business Unit        Ledger Group          Exception

GSUFS                     ORG              No Budget Exists

GSUFS                     ORG              Exceeds Budget Tolerance

GSUFS                     PROJ_GRT        Budget Date out of Bounds

If the exception is "No Budget Exists" or "Exceeds Budget Tolerance" please check if you are using correct Speedchart/Account for all the lines. If the problem persists please work with your Business manager to resolve the issue why there is no money available for that particular Budget line.

If you are using a project budget and exception is "Budget Date out of Bounds" please verify that you are using correct Speedchart/Account/Dates for all the lines. If the problem is not resolved please contact Research Financial Services.

When getting a message "Budget Checking Warnings Exist. - Budget checking warnings were logged for this document. Please check the budget exception page to view them."

Navigation to budget exception page is:

For vouchers: Commitment Control - Review Budget Check Exceptions - Accounts Payable - Voucher

For PO's: Commitment Control - Review Budget Check Exceptions - Purchasing and Cost Management - Purchase Order

Looking at the exceptions page shows messages like following:

Business Unit        Ledger Group       Exception

GSUFS                   ROJ_GRT       Exceeds Non-Cntrl Budget

Please check the document budget status. If the Budget Status is Valid - it was just a warning, no further action required.

For information on training, registering for Training Classes, and classes schedule please email to spectrum_team@gsu.edu